CBSBusiness Continuity Plan(BCP)
DOCUMENTS
Ø
What is BCP?
BCP is an alternative to accept some transactions from the
customers when Finacle Application will not be accessible in all CBS Post
Offices.
Ø When BCP is to be invoked?
BCP will be invoked
through an order issued by F.S. Division of Postal Directorate to CEPT Team to
enable special BCP Menus.
Ø
LIST OF transactions which can be accepted during BCP
Following type of
transactions can be accepted during BCP:-
(1)
Deposits in Savings Account.
(2)
Deposits in RD Account opened and
operated directly (not through MPKBY Agents)
(3)
Deposits in PPF Accounts.
Ø Procedure for accepting transactions during BCP:-
¨
When mail is received from CEPT
Team/Circle SPOC regarding use of BCP, deposit transactions by cash are to be
accepted in Savings Accounts, RD Accounts (other than opened by MPKBY Agents)
and PPF Accounts standing in the same post office (no Intersol transaction).
¨
On the Deposit Form (Pay-in-Slip),
customer should be asked to write his/her mobile number or landline Number and
last balance.
¨
While accepting cash, no entry should
be made in Passbook but counterfoil of Deposit Form should be given to customer
duly date stamped and signed by PA.
¨
Account number and amount deposited
should be entered in Excel Format attached with this mail and also given in
below.
¨
In the Excel sheet, scheme can be
selected either as SB or Rd or PPF. After completion of data entry of transactions,
print out of the excel file should be taken.
¨
When Finacle Access is restored or
counter hours are over, click on “Generate File” in the excel format.
¨
It will create a .txt file showing
scheme type i.e SB or RD or PPF, date in DDMMYY format and total amount of
transactions in D/.
¨
After this step, while browsing in
the relevant menu, this file should be uploaded in the relevant menu as shown
in the below screen shots. It is to
ensured that only that day's file is uploaded by confirming date and total
amount from the file name.
¨
Supervisor has to verify these
transactions by using menu HTV.
¨
After verification, these
transactions would appear in relevant LOT and consolidation.
¨
Report of success and rejected
records can be seen from reports in HPR. If any transaction is rejected during
upload, Deposit Slip of that transaction should be kept separately and customer
should be contacted over phone (phone number written on the deposit slip).
¨
Cash of these transactions should be
kept out of account alongwith vouchers.
¨
As and when customer comes,
corrections should be got done in the Deposit Slip and transaction along with
cash should be accounted for in Finacle.
SB CASH - Bulk Transaction Upload
1. SB
Bulk UPLOAD PROCEDURES
Sl.no.
|
Procedure
|
Remarks
|
1
|
For uploading the account numbers and amount deposited,
a .txt file is to be created. For this purpose, data has to be entered in a
template of an excel file (sample given in the next column) for creating the
txt file in required format.
In the Excel sheet, do the following as shown below (
screenshots included)
1. Select the Type as “SB” from the
list.
2. Column1 is for account numbers,
column 2 for Transaction Amount.
3. After Clicking on Generate File, the
generated file name will be
SB<Generated_Date>_<Sum_of_TranAmount>.TXT
|
Template file :
|
2
|
The Bulk data (.txt file) upload can be done through CSBTM
menu. In CSBTM menu using browse button select the txt file made in the above
step. Then click on Upload. The reports of success or failure will be shown
in HPR menu.
Screenshot 1 : CSBTM menu details page
|
|
Screenshot 2 :Click on Browse and Select the text file from D/.
Screenshot 3 :Click on Upload
Screenshot 4 :CSBTM result page
Screenshot 5:HPR-success and failure reports
generated
|
RD CASH - Bulk
Transaction Upload
2. RD
Bulk UPLOAD PROCEDURES
Sl.no.
|
Procedure
|
Remarks
|
1
|
For uploading the account numbers and amount deposited,
a .txt file is to be created. For this purpose, data has to be entered in a
template of an excel file (sample given in the next column) for creating the
txt file in required format.
In the Excel sheet, do the following as shown below (
screenshots included)
1. Select the Type as “RD” from the
list.
2. Column1 is for account numbers,
column 2 for Transaction Amount.
3. After Clicking on Generate File, the
generated file name will be RD<Generated_Date>_<Sum_of_TranAmount>.TXT
|
Template file :
|
2
|
The Bulk cash upload can be done through CBTM menu. In
CBTM menu using browse button select the txt file made in the step. Then
click on Upload. The reports will be shown in HPR menu.
Screenshot 1, 2 :CBTM menu details page, clicked on browse button to
select the TXT file to upload.
Screenshot 3: CBTM menu result page.
Screenshot 4 : HPR menu –
reports generated by CBTM upload.
|
PPF
CASH - Bulk Transaction Upload
4. PPF
Bulk UPLOAD PROCEDURES
CLICK HERE TO VIEW THE BCP DOCUMENT
