Friday 31 May 2013

Patches for known issue in Sanchay Post Module...


Error DescriptionPatch file
 
Primary key violation error in Regeneration of files for SO form in online module at HODBDE_RegSO
Difference in live accounts data between DET and DBAnalyzerDETFile
Primary key violation error in Project Arrow forms in online modulePA_Forms
Primary key violation error in RD - Account Close by BO form in online moduleRD_BO
Availability of multiple signatures for a single accountSignature
NREGAEMO database error while logging into online module / invalid user 'nrega' in DBAnalyzerUpd_Nrega_User
Unable to update common form number error in online moduleUpdate_Cmnform
Cannot alter previous day’s transactions error in SOSB moduleUpdate_Cons
Longer time taken for processing of forms in online moduleUpdate_DB
Data entry module could not be opened due to wrong passwordUpdate_DE
Run patch for NSC / KVP error while issuing / discharging certificates in online moduleUpdate_Fresh
Database tampered - Rows conflict error in negative list updationUpdate_NL_Fresh
NREGS tables are not available in POST / SO databasesUpdate_NR_Tables
NREGS job card renewal to be performedUpdate_NREGS
Invalid pincode error while discharging certificates in online moduleUpdate_Patram_Details
Primary key violation error (pending status) in RD deposit formUpdate_Pending
Forms pending error during day end even though no forms are pending for authorisationUpdate_Pending_DayEnd
Primary key violation in ‘account open through agent’ table  while performing RD bulk postingUpdate_PK
Invalid object name error while viewing Agent reportsUpdate_Report
Stored procedures missing in POST / SO databases and Error while viewing passbook for RD accountsUpdate_SP
Patch cannot be run from client system while running 'Patch for SPUser' during fresh installationUpdate_SQL2008
Superuser password forgottonUpdate_Suser
Missing tables in POST / SO databasesUpdate_Tables
Database tampered error in negative list updationUpdate_Trigger
Form 'Regeneration of files for HO' missing in online module in SosUpg_SOForms
   
Email issues related to this software to sblansupport@hotmail.com

Software Development Centre
O/o the Chief Postmaster General
Tamilnadu Postal Circle
Chennai - 600002
Phone: 044-28524482

CADRE RESTRUCTURING “JUSTICE DELAYED IS JUSTICE DENIED”

The sixth CPC in para 1.2.13 of its report under the caption “Cadre Review” made the following observations – “Accordingly, as a matter of policy, the commission refrained from undertaking specific cadre reviews, that in any case need to be carried out within an institutional frame work”. Govt. of India has accepted the above recommendations of the Sixth CPC. Subsequently the Govt. has issued detailed instructions to all Ministers and Departments to undertake the process of Cadre Restructuring within their institutional frame work.

Accordingly, Cadre restructuring committees are constituted in most of the departments with the representatives of the staff-side. In Railways, the process is completed and waiting for approval of the Ministry, in Income Tax the proposal is awaiting Cabinet approval, in Central Secretariat orders in respect of certain cadres already issued. In many other small departments also the process is nearing completion.

In the Postal department the cadre restructuring of Group-C, Postmen, Mail Guard and MTS is long overdue. Department and Govt. implemented many cadre restructuring schemes for    Group- A and Group-B cadres. In the Group-C, Postman, Mail Guard & MTS cadre, the supervisory responsibilities are totally undermined after the introduction of TBOP and BCR scheme. The then existing Supervisory structure in each cadre was not properly nurtured and not improved to carry out the higher Supervisory responsibilities in tune with the changing technology. The supervisory posts in certain cadres are totally dismantled. There is absolute justification for restructuring the entire cadres. But the attitude of the Postal Board is totally negative despite several written assurances.

The Staff-side comprising NFPE and FNPO raised the issue of cadre restructuring in the charter of demands for the indefinite strike from 13.07.2010 In the marathon discussion held on 12.07.2010, the Secretary, Posts assured as follows in the minutes – “A committee comprising DDG (Estt.), DDG (P), and Director (SR) and three members of the Staff side, to be nominated by them, will be constituted to examine proposals in detail and submit recommendations. The entire process is to be completed before the close of the year i.e., 31-12-2010”. Again during the strike charter discussion on 01-07-2011, the Secretary, Posts gave the following assurances in the minutes – “The demand of the staff-side regarding cadre restructuring was discussed and the Chairperson agreed to reconstitute the committee under the Chairmanship of DDG(P), the Committee will finalize the proposals before 31-08-2011. Again on 12-01-2012 the Secretary, Posts assured that – “the Staffside expressed their concern about undue delay in finalization of the proposal on which the Chairperson desired finalization of this process by 31st March, 2012. It was assured that timelines would be adhered to”.

As regards restructuring of Postal Accounts it was informed that the proposal was cleared by JS & FA and stands referred to Secretary, Posts. It was also decided to have a separate Committee for MMS staff under the Chairmanship of Ms. Sandhya Rani, PMG(BD), Andhra Circle and with Director (MV) as other official members. The staff side members are also included. The committee was directed to submit its report within three months.

Assurances after assurances are given by none other than Secretary, Posts but nothing materialized. Finally as an insult to injury, the cadre restructuring proposal of Postal Accounts which is already been finalized by the Committee is returned to the PA wing of the Directorate after keeping the file pending for more than one year, stating certain irrelevant issues which has no relevance on the cadre restructuring proposal of Postal Accounts Staff. Similarly, in the status Report on the items included in the memorandum submitted by the Postal JCA on 01-04-2013, it is informed as follows : “DDG(P), Chairman of the Committee informed that he has submitted his report on 06-11-2012 to the DDG (ESTT.). He has been requested to submit full report with enclosures duly signed by the Committee Members….!!!!! Nothing is mentioned about the Postal Accounts wing. Regarding MMS, it is informed that the report is submitted is under process. All the cadres including PA, SA, Postman, Mail Guard, MTS, Admn. Staff, Postal Accounts, MMS, System Administrators, accountants, Postmasters cadre, SBCO etc., are all eagerly waiting for the outcome of the cadre restructuring.

Thus it can be seen that the lethargic and indifferent attitude of the Official side members of the Committee and the unhelpful attitude of the Postal Board is the root cause of the delay.

Even though the new Secretary, Posts after taking over charge has assured that action will be taken for  expediting the finalization of the cadre restructuring proposals, nothing seems to be moving. A situation has arisen wherein the employees can not be allowed to suffer any further. The Postal JCA has viewed the situation with grave concern and shall embark upon serious agitational programmes including non-cooperation, if the authorities till try to drag on the issue on one pretext or other. NFPE Federal Council to be held at Hyderabad from 9thto 12th June 2013 shall also review the entire situation and take appropriate decision for a united action.

India Post set to open first ATM in Bangalore


 
Post office saving bank account holders in Bangalore can experience new ATM card facilities shortly
BANGALORE, INDIA: When you hear 'ATM', what is the first thing that you relate to it? I am sure, many of us, including me, relate it to savings bank ATM card.
How about an ATM card similar to a debit card/ATM card issued by a bank for postal account? Sounds different right?
Yes, the Department of Posts, in an effort to provide enhanced solutions to its customers is all set to launch the first Automated teller Machine (ATM) in Bangalore GPO premises shortly, through a core banking solution.
Last year, the department of post had announced that it has plans to set up 1,000 ATM centres at different post offices across the country, with an aim provide better customer service through IT enablement of business processes and support functions.
Implementing new banking solution enables postal department to offer all kinds of services that are offered by private banks to more than 200 million post office saving bank (POSB) account holders in 1.55 lakh post offices.
When CIOL enquired about the launch of India's first India Post ATM, an official concerned with the Bangalore post office said, on condition of anonymity, that the ATM facility will be launch shortly with good features.
He further added that the postal ATM card enables POSB account holders to withdraw money from any bank ATM, provided they have enough savings.
"POSB account holder need not rely only on Post Office ATMs," he added.
Recently, TCS announced that it had bagged a Rs 1,100 crore, six-year contract from the Department of Posts to provide end-to-end IT modernisation program to equip India Post with modern technologies and systems to enable it to serve more services to more customers, in an effective manner.
The IT modernisation project dubbed 'India Post 2012' will help the department achieve a wider reach among the Indian population through increased customer interaction channels and through new lines of business.
Source :  http://www.ciol.com/ciol/news/189381/india-post-set-atm-bangalore

Detention of Post Parcel by Customs in India


1.      Post Parcel has been detained by Customs since the value of the contents exceeds permissible limit of Rs.2000/-. The dutiable articles, intended for personal use, imported by post or air, are restricted subject to value limit of Rs.2000/-(CIF), as per the conditions laid down under the CTH 9804 under the clause 3(1)(i) of Foreign Trade (Exemption from application of Rules in certain cases) order, 1993. In view of the above restriction the goods having value more than Rs.2000/-(CIF) become restricted for import and the same are liable for confiscation under Section 111 (d) of the Customs Act, 1962 and the
Importer is liable for penalty under Section 112(a)(i) of the Customs Act, 1962.
2.      Bonafide gifts upto a value limit of Rs.10000/- imported by Post are allowed free of duty under Notfn No.171/93 – Cus. Dated 16.09.1993 (as amended). Items imported as gift are restricted for importation under Foreign Trade (Development & Regulation ) Act, 1992. The gift articles exceeding limit of Rs.10000/- are leviable to duty @ 41.492%.

3.      Bonafide commercial samples and proto types upto a value of Rs.10000/- are also allowed free of duty under Notfn No.154/1994 dated 13/07/1994 (as amended), subject to the condition that the said goods have been supplied free of charge.

4.      The goods intended to be imported other than articles for personal use and gift are chargeable to duty under respective chapter heading, subject to production of IEC No. and other relevant documents required for such import. Persons importing goods for personal use and the goods not connected with trade or manufacture or agriculture, are exempt from IEC code. In case the customs duty payable is not more than Rs.100/- the same is exempt vide Notfn No.21/2002-Cus, dated 01.03.2002 (as amended).

5.      The post parcel containing Medicine / Chemicals shall be released only after obtaining a NOC (No Objection Certificate) from Drug Controller / Chemical Examiner, Addl. Drug Controller available in the office.

Source : http://foreignpostmumbai.blogspot.in/

India Post penalised for delaying Speed Post letter


New Delhi: A Speed Post letter that crawled to its destination and cost an unemployed man the chance of a job has earned the postal department the wrath of India’s top consumer court, which pulled it up for deficiency in service and ordered payment of compensation.
 
The National Consumer Disputes Redressal Commission dismissed the pleas of head post master in Rajasthan’s Alwar town and post master of Jaipur’s Sitapura Industrial Area seeking a reduction in the Rs20,000 penalty imposed on them and said: “We feel that Rs 20,000 can in no way compensate the respondent for the lost opportunity.”
 
Commission’s Presiding Member V.B. Gupta and Member Rekha Gupta directed the postal department to pay complainant and Alwar resident Neeraj Gupta Rs10,000 as compensation for not delivering his job application in the same city within the prescribed time of 24 hours in 2010.
In its recent order, the apex consumer commission also directed the department to deposit Rs10,000 in the Consumer Legal Aid Account of the commission by July 20.

The department’s attempt to wriggle out of the mess did not go down well with the commission. “It is indeed surprising to note that in respect of the inordinate delay in delivery of the Speed Post article which had cost an unemployed youth his chances for obtaining a job, the department is trying to get out by paying a paltry compensation of Rs20,000 to Gupta,” said the commission.
 
The postal department had appealed in the national commission against a state consumer commission’s judgment in favour of Gupta. The apex consumer commission has now upheld the state commission’s verdict.
 
“We find that there is no jurisdictional error, illegality or infirmity in the order passed by the state commission warranting our interference. The revision petition is dismissed on merit as well as on limitation with cost of Rs20,000,” said the national commission.
 
The postal department “is a service provider and the Consumer Protection Act should be consumer-friendly and not one which works against the interest of the consumer”, the national commission said, rejecting the contention that Gupta was not entitled to compensation.
 
The national commission also frowned over the litigation cost the department would have incurred in its bid to avoid paying the Rs.20,000 penalty.
 
“The petitioner should also see whether it is justifiable and fair to deny paying a meagre compensation of Rs20,000 to the consumer by spending far more on legal expenses in fighting the case in different fora,” the national commission said.
 
Gupta said in his complaint he posted his job application letter through Speed Post December 23, 2010, for the office of district parishad, Alwar, that had invited applications for the post of gram sewak and ex-officio secretary.
 
He said the last date for applying for the job was December 27, 2010, and at the time of sending the letter the postal staff told him that it would be delivered by December 24, 2010.
Gupta said the letter returned to his house December 30, 2010, without any official explanation.

Gradation list of PS Gr. B officers corrected upto 1/7/2013.



To view the draft gradation list of PS Gr. B officers corrected up to 1/7/2013, for whole list.....

please CLICK HERE.



Thursday 30 May 2013

Increase retirement age of government employees to 62

Increase retirement age of government employees to 62

On 21st March 2013, there was an unstarred question in Rajya Sabha, about whether there was a proposal to increase the retirement age of Central government employees. The relevant MOS answered there was no such proposal. That’s not quite true, because there is such a proposal floating around and it went to Cabinet sub-committee and an in principle decision to implement was taken by Department of Personnel and Training (DOPT). One should not mix up existence of a proposal with a decision about implementing it. Evidently, a decision has now been taken to increase the age from 60 to 62 years, the last time such an increase took place was in 1998, when there was an increase from 58 to 60 years. Whenever such a decision is taken, debates centre on the big picture. What are arguments for? First, life expectancies are increasing. There is a shortage of good people within government. Let’s tap this expertise. Second, in any case there are extensions in “exceptional circumstances”. But that’s arbitrary and can be shot down by the Appointments Committee of Cabinet (ACC). Why not formalize the system by allowing extensions to everyone? The trouble with this argument is that there will be no finality about 62 either and there will be “exceptional circumstances” beyond 62.


Third, there should be parity. Professors now retire at 65. High Court judges retire at 62, Supreme Court judges retire at 65. The counter-arguments of the big picture are also obvious. India is a young country, young need employment opportunities. Promotional avenues of existing civil servants get blocked. Often, in the private sector, people retire at 60 and there are extensions, with the qualification that extensions are at consolidated monthly emoluments, with no perks. An increase in retirement age occurs with all perks. Therefore, there are significant fiscal costs. While these big picture arguments and counter-arguments are important, my problem is that such decisions aren’t taken because of logical coherence. They are ad hoc decisions, driven by myopic motives. First, increase in retirement age postpones the one-time superannuation burden of severance payments by around Rs 5000 crores. For a government that has drawn up red lines on deficit numbers, that’s a desirable objective, even though it is myopic because it increases fiscal costs on future governments. Second, there’s a clear political cum electoral motive. Outright, if we include Defence, we are talking about 1.5 million Central government employees.

In a broader sense, we are talking about something like 6 million, excluding State governments and quasi-government, all urban. This is therefore a significant component in that 65 million urban household figure. These two points will also be made when the 62 decision is announced. But the one that bothers me most is a third element, one that is invariably never talked about. Such ad hoc decisions are taken because of specific individuals. There is one particular individual whom government wishes to place in one particular position. Once he is placed there, government wishes him to benefit from increase in retirement age. But to ensure he is placed there, one needs to ensure those who are senior to him get out of the way first. After all, supersession is not desirable. Hence, announce the decision after some people have retired at 60 and exited. This is the way decisions are taken. At one level, there is no point complaining, because we have accepted corruption of institutions and systems as fact of life. But when this 62 decision is announced, as it soon will, let us not pretend there are any big picture considerations involved.

[http://blogs.economictimes.indiatimes.com/policypuzzles/entry/increase-in-government-retirement-age-to-62]

Revision of rate for Address Verification Service

Revised Result of the Departmental Examination for selection to the posts of Inspectors of Posts Examination for the year 2012 held from 13th and 14th October 2012 of West Bengal Circle


 
Sl no
Name of Candidates
Name of Division
Presently posted as
1
Prasenjit Mitra
Central Kolkata
PA , Parkstreet HO
2
Niladri Basak
South Kolkata
OA, Divisional Office
3
Sourav Samaddar Chaudhury
East Kolkata
APS
4
Rita Chakraborty
Kolkata RMS
SA , Sarat Bose Road , Kolkata -29
5
Anindita Banerjee
South Kolkata
OA, Circle Trg Cell, Circle Office
6
Koushik Roy
Purulia
OA , Parulia Divisional Office
7
Buddhadeb Goswami
Burdwan
Offtg. IPO, Burdwan 2ndSub Dn
8
Satyabrata Roy Chowdhury
North Presy
Accountant , Belgharia HO
9
Tarak Nath Bhaduri
Murshidabad
Offtg. IPO, Murshidabad North Sub Dn
10
Bhim Bahadur Chetri
Darjeeling
Offtg. IPO, Kalimpong Sub Dn
11
Sushovan Bain
Malda
OA, Malda Divisional Office
12
Avijit Dey
Purulia
PA , Parulia
13
Dhiraj Tamnag
Gangtok
PA (SBCO), Gangtok H.O
14
Anjan Das
Purulia
PA, Parulia
15
Debojyoti Sanyal
Malda
PA, Malda H.O
16
Sunit Debnath
Kol A.P Sorting
SA, Kol A.P Stg
17
Anindya Bhattacharya
North Hooghly
RO , South Bengal Region
18
Chandan Karmakar
Asansol
PA, Dishergarh SO
19
Asis Halder
Murshidabad
Offtg. IPO, Jangipur Sub Dn
20
Rabindranath Murmu
South Presy
Offgt IP , Bishnupur Sdn
21
Saru Yalmo
Gangtok
OA, Divisional Officer, Gangtok

Grant of Grade Pay of Rs. 4200/- to Stenographers Grade ‘D’ of CSSS - Dopt Orders

Grant of Grade Pay of Rs. 4200/- to Stenographers Grade ‘D’ of CSSS - Issuance of ‘Zone of Consideration’ for placement of eligible Stenographers Grade ‘D’ in Non Functional Selection Grade (NFSG) —regarding.

No.6/62011-CS-II(C)
Government of India
Ministry of Personnel, Public Grievances and Pension
Department of Personnel and Training

3rd Floor, Lok Nayak Bhawan, Khan Market,
New Delhi date 27th May, 2013

Subject:- Grant of Grade Pay of Rs. 4200/- to Stenographers Grade ‘D’ of CSSS - Issuance of ‘Zone of Consideration’ for placement of eligible Stenographers Grade ‘D’ in Non Functional Selection Grade (NFSG) —regarding.

The undersigned is directed to refer to this Department’s O.M. of even number dated 22nd September, 2011 by which a Zone of Consideration for placement of eligible 98 Steno Grade ‘D’ in Non Functional Selection Grade (NFSG) was issued in the grade pay of Rs.4200/- in Pay Band-2 in CSSS Cadre.

2. Based on the Common Seniority List of Stenographers Grade ‘D’, a List containing names of Stenographers Grade ‘D' who are eligible to be considered for grant of NFSG is annexed to this O.M. Stenographers Grade ‘D’ from S.No. 1 to 19 of Annexure to this O.M. who had already completed the approved service of 5 years as on 1st July, 2012 are eligible to be considered for grant of NFSG w.e.f. 1st July, 2012 and Stenographers Grade ‘D’ from S.No. 20 to S.No. 89 of Annexure to this O.M. who will be completing the 5 years of approved service on 1st July, 2013 are eligible to be considered for grant of NFSG w.e.f. 1st July, 2013, subject to suitability.

3. Accordingly, the Cadre Units of CSSS are requested to place the eligible Stenographers Grade ‘D’ as given in Annexure to this O.M. in the NFSG after following the procedure as prescribed in O.M. No. 20/49/2009-CS-II(B) dated 22nd June, 2011 and also furnish the details of Stenographers Grade ‘D’, if any, whose name is not in the list attached but eligible to be considered for grant of NFSG. A copy of the order granting NFSG to eligible Stenographers Grade ‘D’ may please be furnished to this Department for the purpose of record.

4. Cadre Units should send a report to CS-II Division, detailing the officers who have been granted NFSG, by 15th July, 2013.

sd/-
(K.Suresh Kumar)
Under Secretary to the Govt. of India



Source: www.persmin.nic.in
[http://ccis.nic.in/WriteReadData/CircularPortal/D2/D02csd/06062011.pdf]

TCS lands Rs.1,100-cr India Post deal

Tata Consultancy Services (TCS) on Wednesday said it has bagged a six-year contract from theDepartment of Posts (DoP) worth over Rs 1,100 crore.

The end-to-end IT modernisation programme to be implemented by TCS will equip India Post with modern technologies and systems to enable it to provide services to customers in an effective manner, TCS said in a statement.

The scope of the project, dubbed India Post 2012, includes developing and supporting mail, finance and accounts, HR, and customer interaction management solutions for all channels including Rural ICT platform.

Under the deal, TCS will also manage data migration, infrastructure, Service Level Agreement (SLA), call centre and centralised 24x7 service desk operation for DoP, it said.

The end-to-end security solutions, Enterprise Management System (EMS) and over all integration for entire system is the responsibility of core system integrator ( CSI), the statement said.

"India Post has a vision of being a technology-enabled self-reliant market leader and is looking to move from a government service provider to a customer-enabled service provider where the customer will be the focus of multifarious service delivery platforms," DoP Secretary P Gopinath said.

Increased urbanisation, demand for financial services, increased funding by the government for the weaker sections and the rural sector have opened up new opportunities for India Post, which has necessitated development of new processes and supporting technology.

"The core system integrator project is about service delivery transformation through a technology-led, service- oriented approach to offer world class delivery of postal services to Indian citizens," TCS Vice President and Global Head (Government Industry Solutions Unit) Tanmoy Chakrabarty said.

Shortcuts to master for Windows 7

Want to be more productive while using Windows 7? While some of these might be old hat as they worked with past Windows operating systems, you might discover a new one or two among the 45 shortcuts listed here. Plus, it’s always a good idea to have a quick refresher, no?
Save time and frustration while on your personal computer with these handy Windows 7 shortcuts, provided by Microsoft.
Mastering these simple keyboard strokes can really speed up your computing tasks, whether you rely on your PC for work or play (or likely, a bit of both).
What are your favourites? Have any of your own to share in the Comments section? Do tell!
Press this key  To do this
  
F1  Display Help
  
Ctrl+C (or Ctrl+Insert)  Copy the selected item
  
Ctrl+X Cut the selected item
  
Ctrl+V (or Shift+Insert) Paste the selected item
  
Ctrl+Z Undo an action
  
Ctrl+Y Redo an action
  
Delete (or Ctrl+D) Delete the selected item and move it to the Recycle Bin
  
Shift+Delete Delete the selected item without moving it to the Recycle Bin first
  
F2  Rename the selected item
  
Ctrl+Right ArrowMove the cursor to the beginning of the next word
  
Ctrl+Left Arrow Move the cursor to the beginning of the previous word
  
Ctrl+Down Arrow Move the cursor to the beginning of the next paragraph
  
Ctrl+Up ArrowMove the cursor to the beginning of the previous paragraph
  
Ctrl+Shift with an arrow keySelect a block of text
  
Shift with any arrow key Select more than one item in a window or on the desktop, or select text within a document
  
Ctrl with any arrow key+Spacebar  Select multiple individual items in a window or on the desktop
  
Ctrl+A Select all items in a document or window
  
F3  Search for a file or folder
  
Alt+Enter Display properties for the selected item
  
Alt+F4 Close the active item, or exit the active program
  
Alt+Spacebar Open the shortcut menu for the active window
  
Ctrl+F4Close the active document (in programs that allow you to have multiple documents open simultaneously)
  
Alt+TabSwitch between open items
  
Ctrl+Alt+Tab Use the arrow keys to switch between open items
  
Ctrl+Mouse scroll wheel  Change the size of icons on the desktop
  
Windows logo key  +TabCycle through programs on the taskbar by using Aero Flip 3-D
  
Ctrl+Windows logo key  +Tab Use the arrow keys to cycle through programs on the taskbar by using Aero Flip 3-D
  
Alt+EscCycle through items in the order in which they were opened
  
F6  Cycle through screen elements in a window or on the desktop
  
F4  Display the address bar list in Windows Explorer
  
Shift+F10 Display the shortcut menu for the selected item
  
Ctrl+Esc  Open the Start menu
  
Alt+underlined letter Display the corresponding menu
  
Alt+underlined letter Perform the menu command (or other underlined command)
  
F10 Activate the menu bar in the active program
  
Right Arrow  Open the next menu to the right, or open a submenu
  
Left ArrowOpen the next menu to the left, or close a submenu
  
F5 (or Ctrl+R)  Refresh the active window
  
Alt+Up Arrow View the folder one level up in Windows Explorer
  
Esc Cancel the current task
  
Ctrl+Shift+Esc  Open Task Manager
  
Shift when you insert a CD  Prevent the CD from automatically playing
  
Left Alt+Shift  Switch the input language when multiple input languages are enabled
  
Ctrl+ShiftSwitch the keyboard layout when multiple keyboard layouts are enabled
  
Right or Left Ctrl+Shift Change the reading direction of text in right-to-left reading languages

Courtesy : http://bnjho.blogspot.in